First Impression and Confidence
- Posture
- Eye Contact
- Gesture with hands and arms
- Tone of voice
Difficult meetings and defensiveness
- Hand gestures small and close to body
- Facial expression minimal
- Body physically turned away
- Arms crossed
- Eyes maintaining little contact
Working with groups and disengagement
- Heads are down
- Eyes are glazed
- Writing or doodling
- Slumped in chair
Lying
- Eyes maintaining little or no contact
- Hand or finger in front of mouth
- Body turned away
- Breathing rate
- Complexion changes
- Perspiration
- Voice changes
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