Communication Basics

Communication Process

1. Source
2. Encoding
3. Channel
4. Decoding
5. Receiver
6. Feedback

To plan your communication

1. Understand your objective
2. Understand your audience
3. Plan what you want to say and how to convey the message
4. Seek feedback

Choosing the right channel

• The sensitivity and emotional content
• How easy it is to communicate detail
• The receivers preference
• Time constraint
• The need to ask and answer questions